Shipping Delivery Policy:
- Once an order is received, it will be prepared for shipment within 5-7 working days.
- Tracking details will be sent to the customer's registered email address upon dispatch from our warehouse.
- The estimated delivery times are as follows:
- Metro cities: 7–12 working days
- Other areas: Up to 30 days
Return Policy:
- Damaged during shipping.
- Defective product.
- Wrong delivery or incomplete packing, provided discrepancies are reported within 72 hours of delivery. Products must be returned in their original condition.
Replacement Conditions:
We offer a 14-day replacement guarantee under the following conditions:
- Customers must report defects or damages within 72 hours of receiving the products with proof of damage. Make sure to create the video at the time of opening your packet.
- Failure to report within the specified time frame may result in the rejection of the request.
- Defective products will be replaced with brand-new ones at no additional cost.
- Digital content, such as e-books, is non-returnable.
Cancellation Policy and Charges:
- Orders can only be cancelled before final shipment.
- Changes in quantity, addition of items, or specific modifications can be accepted before shipment.
- All sales are final once orders are shipped.
These policies ensure transparency and clarity in the transactions processed online.