Shipping Delivery Policy:

  1. Once an order is received, it will be prepared for shipment within 5-7 working days.
  2. Tracking details will be sent to the customer's registered email address upon dispatch from our warehouse.
  3. The estimated delivery times are as follows:
  • Metro cities: 7–12 working days
  • Other areas: Up to 30 days

Return Policy:

  1. Damaged during shipping.
  2. Defective product.
  3. Wrong delivery or incomplete packing, provided discrepancies are reported within 72 hours of delivery. Products must be returned in their original condition.

Replacement Conditions:

We offer a 14-day replacement guarantee under the following conditions:

  1. Customers must report defects or damages within 72 hours of receiving the products with proof of damage. Make sure to create the video at the time of opening your packet.
  2. Failure to report within the specified time frame may result in the rejection of the request.
  3. Defective products will be replaced with brand-new ones at no additional cost.
  4. Digital content, such as e-books, is non-returnable.

Cancellation Policy and Charges:

  1. Orders can only be cancelled before final shipment.
  2. Changes in quantity, addition of items, or specific modifications can be accepted before shipment.
  3. All sales are final once orders are shipped.

These policies ensure transparency and clarity in the transactions processed online.