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1. How to search?
Books Catalogue
indicabooks.com has a large catalogue of Indological books published
in India. It is regularly updated and enlarged.
Quick Search
To find quickly the book you are looking for, select the subject, choose the Search option and write in the searcher window
title, author or ISBN.
Advanced Search
The `Advanced Search' option allows wider searches. Apart from
title, author or ISBN, you will be able to search by subject,
publisher, or key word.
Direct search by subject
Clicking on Books, all the different subjects appear. Select
the one you want and the list of books included in this subject
will appear.
Our Publications
You will be able to see here the list of books published by
our company Indica Books, Varanasi.
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2.
How to register?
To get registered, you only have to fill the Register window and write your user name, password (4-6 letters) and e-mail. You can register even if you are not going to buy anything. This will allow you to have access to the facilities provided to registered clients, such as Bibliographic enquiry, etc. When you will buy for the first time, you will have to fill a Billing form. Afterwards you will have a customer record with your billing data. You will be able to modify these data at any time, except when an order has already been dispatched. The billing data that our customers provide will be kept strictly confidential (see chapter on Security), and will exclusively be used for sending orders or any other service asked by the customer.
Bibliographic inquiry:
If you are not able to find the book you are searching or have
some doubt concerning some publication, registered clients can
send us their bibliographic enquiries by email bibliography@indicabooks.com
which we will try to answer as per the best of our capacity.
A Novelties Bulletin will be available in the next future for
our visitors (registered or not) who wish to receive it. |
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3.
How to buy?
It is very
easy to buy in our bookshop. After choosing a book, you just
have to click in the option Add to Shopping Cart.
If you prefer to make a selection previous to the purchase,
you can keep the chosen books in the shopping cart clicking
on Add to Favourites. This option is on the Description card
of every book. You can stock, add or delete books in the cart
until the final purchase.
At any stage, by clicking on Shopping Cart (on the top of the
page), you will be able to see the books you have selected.
Click on Buy and the Billing form will appear. The Delivery
form will allow you to send the book to some other address,
as for example in the case of a gift. Fill the forms with your
data and select a mode of dispatch.
The Order form will then appear. In case of need, you can modify
any data by going back.
Along with the order form a Payment form will appear where you
can choose the form of payment most convenient to you. Once
this will be completed we will confirm your order through an
email sent to your email address, and we will proceed with your
order once payment will have been confirmed. Payment with credit
card is done through a secure payment gateway (CC Avenue) (link
with CC Avenue) that mediates in the payment, so we will not
be able to have access to your credit card data. If you choose
some other mode of payment, follow the instructions displayed
on the screen.
For a better identification control of your order, do not forget
to note or print the order number, which will be given to you
by email.Shopping cart
The customers have a personal shopping cart that will be used
for their purchases. To see the contents of the shopping cart
you just have to click on the icon situated in the right upper
part of the screen.
You can keep books in the shopping cart for a posterior purchase.
These will be stocked in favourites for a maximum of 60 days
after this, if they are not bought they will be automatically
deleted.
The contents of the shopping cart can be modified at any time
before buying, adding or tacking out books, or choosing another
mode of dispatch. Once modified, the new total amount to pay
will appear in the order form.
The total amount to pay is the sum of the purchased books plus
the dispatch expenses.
From the shopping cart you can also access to your customer
card, where you can modify your data.Payment currency
You can choose the payment currency: Euros, US Dollars or Indian
Rupees. Payment in Indian Rupees is only possible for customers
residing in India. Modes of Payment
- Credit card
- Bank Transfer
- Bankers Cheque
- VPP : only for delivery in IndiaPAYMENT CONDITIONS
As a general rule, a new order by some customer will not be
possible until the previous order payment will have been received.Credit
Card
As a general rule, a new order by a customer will not be possible
until the previous order payment will have been received. Credit
Card
You can pay your order with the following credit cards: VISA,
Diners Club Card, American Express, Payment is done through
a Secure Payment Gateway (see Chapter on Security). Confirmation
of payment will be done on the screen and by email.
To avoid possible frauds that may affect both the customer as
our company, the maximum amount paid with credit card will be
Euros 250 per order.
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4.
Dispatch modes and expenses. Delivery terms
Several modes
of dispatch are offered, so that you can choose the most convenient
to you.
- Air mail post
- Sea mail post
- VPP (only in India) Dispatch expenses The dispatch expenses
depend on the order weight, the mode of dispatch and the country
of delivery. They include the packing expenses. The exact amount
will appear in the Order form of your Shopping cart after choosing
the mode of dispatch and the country of delivery.
If you wish to see other possibilities, you can change the mode
of dispatch and the new amount will appear.
Delivery expenses may be updated according to rate changes in
post, etc.Periods of delivery
Once the order has been placed and payment received, we will
proceed to send the books as soon as possible. Depending on
the books selected, there are three time periods for dispatching
the order:- Immediate
- Less than 15 days
- More than 15 daysWe will inform you by email the moment when
your order will be sent. The period of delivery depends on the
mode of dispatch used. Once the books have been sent from our
shop we cannot accept responsibility for the time of delivery,
which depends on the postal services.Approximate periods of
delivery once the books posted are:* In India
- VPP: 2 to 10 days - Mail 2 to 10 days - Courier 2 to 5 days
(depending on the delivery address).* Other countries- Air mail
= 10 to 20 days- Sea mail = 2 to 6 monthsGeneral Conditions
of sale and dispatch (1) We try to keep the catalogue updated
and reflecting the availability of books, but this is of course
subject to errors.
(2) Except in the case of our own publications, the fact that
a book appears in the catalogue does not guarantee that it is
available. It may happen in some cases that a concrete book
has gone out of print and the publisher is unable to send it
to us.
In other cases, the publisher does send the book, but after
a delay longer than previously assumed. We will as far as possible
inform you about possible delays. In case a book has become
out of print your payment will be returned. Payment returns
are done in the same way than payment.
We will inform you by email at the time when your order will
be sent. Once we will have informed you about the dispatch of
your books, it is not possible to cancel the order. - Dispatch
of the order will be done after confirmation of payment has
been received (except when sent by VPP).- The total amount to
pay is the sum of the price of the purchased books plus the
delivery expenses. These two amounts appear separately in the
order form.- Delivery expenses are calculated depending on the
mode of dispatch, the order’s weight and the place of delivery.-
Delivery expenses include packing charges, and the weight of
the order includes the packing.- In the case of large orders,
please contact us through the email largeorders@indicabooks.com
and we will calculate delivery expenses as will be most profitable
to you.- The periods of delivery depend on the post. Any delay
in delivery will be the responsibility of these.- In the case
of a long delay in obtaining any of the books of your order,
we will inform you. If you would so wish, we can send you the
rest of your order at that time.- Books’ prices are occasionally
subject to change by the publishers.
-Delivery periods (immediate, 15 days, more that 15 days) are
indicative, and may occasionally be longer. Indian conditions
provoke sometime unexpected delays. We cannot therefore take
responsibility for the exact mode of these periods.Taxes etc.
Prices given include taxes and extras originated in India. Any
possible expenses of customs, taxes, etc. in the country of
delivery are responsibility of the customer.
Bank commissions in payment are charged from the customer.Returns,
Refunds and ComplaintsOur aim is to offer the best service.
We therefore offer you the possibility of returning books, whenever
the following conditions will fulfill:- The customer has 7 days
from the date of receipt of the order to return it in full or
in part, explaining the reason, and in case the books are returned
without use and in good conditions. In this case the return
expenses are of the customer. Payment refund will be done in
a maximum of 30 days from the date of our receipt of the returned
books.- Books with fabrication defects may be returned. (Transport
expenses will be paid by us in this case). The customer has
to contact us within 7 days after receiving the order.- In the
last case: if possible, we will send you the same book in good
condition; if this would not be possible we will refund its
price to you within 30 days from the date we will receive the
defective books.- In case of a dispatched order not arriving
in time, please contact us so that we can give a complaint to
the post office. We will then inform you of their reply. Complaints
can be given in the post office after a delay of ….. days
occurs for air mail parcels and …. months for sea mail
ones.For these complaints, please use the email: complaints@indicabooks.com,
describing in a detailed way the problem encountered.All these
general conditions will be interpreted according to Indian law.
Any possible litigation will be solved in the tribunals of Varanasi,
India.- When a customer places an order, it is understood that
he accepts these conditions..
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5.
General sale & Data Confidentiality
Data confidentiality>
The identification, billing and dispatch data that our customers
will give will be used by www.indicabooks.com only to identify
the customer, manage the orders, and for any other service asked
by the customer.
In no case these data will be used for any other purpose, nor
will they be given to other people or companies. Customers can
have access to their data whenever they will want to, and can
modify or erase them.
Payment Security
In credit card payments done through the Secure Payment Gateway,
the credit card data are only visible to the company, which
guarantees their inviolability. Therefore, www.indicabooks.com
has no access to these confidential data. We will only have
access to the commercial data that the bank will give us for
billing.
How to know if a server is secure?
A server is secure if a closed lock appears in the right-down
part of your Microsoft Explorer navigator, or a full key that
appears in the left-down portion of your Netscape navigator.
You can also see that the URL address that appears in the address
bar Window changes slightly: instead of http, it starts with
https.
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6.
About the Company
About us
The web site www.indicabooks.com is owned and administered by
Indica Books, Varanasi, India. more..
How to contact us:
email addresses
indicainfo@indicabooks.com
bibliography@indicabooks.com for bibliographic enquiries
complaints@indicabooks.com
suggestions@indicabooks.com
largeorders@indicabooks.com if your order includes more
than … books
commercial@indicabooks.com for commercial relations
webmaster@indicabooks.com for technical matters of the
web
etc.……
Intellectual property
All the contents of the website indicabooks.com (including texts,
images, designs, software, etc.) is propriety of Indica Books,
Varanasi or of its contents providers, and are protected and
recognized by national and international laws. Its reproduction,
utilization or distribution in any form is prohibited, unless
duly authorized by Indica Books, Varanasi.
People interested in establishing links between other webpages
and any of the pages of indicabooks.com website are not authorized
to do it with pages where the logo or other elements that identify
the site as indicabooks.com is not present. This website cannot
be included as part of any other website.Copyright 2008 by Indica
Books, D. 40/18 Godowlia, Varanasi 221001, India.
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